We have found heavy Pencil professional and accommodating, taking on a variety of roles with dedication and enthusiasm. As well as helping us to offer realistic assessment exercises and challenging development activities, the team also give insightful feedback and support.
Lindsay Corrigan - Human Assets

I feel this was a very good workshop, where I was able to relate to day to day scenarios. I particularly liked the style of learning and felt comfortable in my surroundings. The forum Theatre was exceptional!
Delegate at Lambeth Council Housing and Regeneration Dept.

Working with Susanna and her colleague enabled our staff to experience situations they are likely to face in the workplace in a "safe" environment. All the trainees were exceptionally nervous in advance however on completion of the course they all said in the evaluation that the role play had been the best part. Susanna and her colleague were professional and provided quality feedback to the delegates which enhanced their learning. I would recommend heavy pencil to anyone who wants the opportunity to practice what they are learning.
Christine Catlin - Head of Learning and Development, Ealing NHS Trust.

The most useful sessions on the programme are the role play scenarios with the actors. They make it very real and provide an opportunity to put into practice some of the skills learned on the programme by facing situations in a safe environment before tackling them in the work environment.
Quotes from delegates at Brighton and Sussex Hospital

We wanted to develop a series of training workshops (including role playing) to support our behavioural competencies. We hadn’t worked with actors before, so assessed a number of companies to see what they could provide. heavy pencil spent time with us to understand the learning value to our delegates and worked with us to tailor the workshop to our needs. We felt that they cared about delivering a quality service, and that they offered good value for money to RiskCare. We anticipate working with heavy pencil again in the future.
Richard Haddow, HR Director, RiskCare

“Really enjoyed it” “very realistic” “surprisingly enjoyable” “very useful.”
Quotes from delegates at Riskcare Ltd

As an organisational development consultant, I conduct courses for managers to improve their skills and confidence in dealing effectively with complex and complicated staff situations. I have used heavy pencil's actors for over six years which ensures that the participants on my courses receive a high quality, realistic opportunity to practice their new skill-set using the medium of role play. It is fair to say that most adults come to my training with a very dim view of role play, but without exception leave lauding and applauding their experience and heavy pencil's actors can claim a large amount of credit for this transformation. heavy pencil actor’s are not only skilled thespians, they are experienced in giving positive and constructive feedback to participants. I can highly recommend them to any freelance consultant or in-house provider wishing to enhance the learning experience.
Kathy Byrne, Independent Training and Organisational Development Consultant

We have used assessment & development centres for a number of years and have involved actors from heavy pencil in all the role play activities. They add real value and authenticity to the whole process by being skilled, objective and impartial".
Pauline Wells - Head of HR & People Development, LeasePlan UK Limited

When playing roles from our legal environment, lawyers and staff commented on how true to life the actors from heavy pencil had played the characters. For me as the trainer this avoids all comments such as "well in real life..." or "but it's only role play"
Dawn Bingham - Head of Training - Denton Wilde Solicitors

By delivering strong performances that stretch our learners the actors of Heavy Pencil have proven themselves to be really supportive of our training. They're adept at responding, in character, to the learner and then providing skilful feedback.
Richard French - Staff Development Manager - Guy's & St Thomas' NHS Foundation Trust.

Thank you for your sterling work on our updates 'show'. Your positive, enthusiastic, pleasant and amenable manner throughout meant it was a
pleasure to work with you.
Kirsten Sinclair - Principal Manager - Websites and communications - AQA (Assessments and Qualifications Alliance)

Heavy pencil training led bespoke customer care training for our Front Of House and Ticket operations staff at the Croydon Clocktower. The Preparation delivery and aftercare of the company was second to none.
Jonathan Kennedy - Croydon Clocktower.

I was not only impressed by the acting ability of the roleplayers from heavy pencil but was delighted with all the intricate business information and figures they had learnt from the briefs. This made the whole course extremely successful.
Rob Ashmore - Involve Training

The final day's module brought everything together - with actors playing the roles of applicants, in effect people we don't know, it gives a real sense of what recruitment and selection is all about. They are very convincing!
Delegate - Canterbury County Council

Heavy Pencil supplied actors for both our 2008 and 2009 Roald Dahl Day celebrations at the Museum. In 2008 we had Miss Trunchbull and Miss Honey (from Roald Dahl's Matilda) battling it out in our courtyard and this year we had evil farmers Boggis, Bunce and Bean playing short scenes from Fantastic Mr Fox and generally engaging ‘in character’ with our visitors. They did a really great job in keeping everybody entertained and providing a focal point for the activities and for the press photographers. We would have no hesitation in approaching Heavy Pencil again for a similar event.
Isabelle Reynolds - PR and marketing - Roald Dahl museum -Great Missenden.